Know your rights & access help
This video from The Patients Association, 'Knowing your rights, accessing help, and making the most of your healthcare appointment,' provides practical advice on how to better manage your experience in the healthcare system. It covers key points on understanding your rights and accessing the support available to you.
The video will help you to
- Know your rights as a patient
- Make the most of your appointments & manage your care
- Learn more about the benefits & resources that may be available for you.
When the video mentions that all the links are in the "description below" it's referring to YouTube. You can find all the links in the downloadable factsheet below and in the 'More Information' box at the bottom of this page.
Click on the thumbnail image to download the factsheet: 'Knowing your rights, accessing help, and making the most of your healthcare appointments.' This handy guide summarises the key points from the video and includes all the useful links mentioned.
More information
- Find out more about The Patients Association and the work they do to support and empower patients from the The Patients Association website
Links mentioned in the video
- NHS Constitution for England – www.gov.uk/government/publications/the-nhs-constitution-for-england
- Shared Decision-Making Guide - www.patients-association.org.uk/shared-decision-making
- Healthcare Travel Cost Scheme – www.nhs.uk/nhs-services/help-with-health-costs/healthcare-travel-costs-scheme-htcs/
- Household Support Fund – www.gov.uk/cost-living-help-local-council
- Personal Independence Payment (PIP) – www.gov.uk/pip
- NHS app - www.nhs.uk/nhs-app/
- Citizens Advice - www.citizensadvice.org.uk/
- Getting the most out of your appointments - www.patients-association.org.uk/getting-the-most-out-of-your-appointment
