Subtitles on Zoom for the hard of hearing 

We are aware that if you have a hearing impairment, you may have avoided registering for our Zoom meetings because you were worried you wouldn’t be able to hear what people were saying.

With the latest Zoom updates, MDS UK is now able to offer live subtitles at all our Zoom online meetings. It isn't perfect, as all of you used to using subtitles will know, because it depends on the clarity of each speaker! But it will help you to follow the conversations and join in the discussion.

If you would like to use this service, please make sure you request it in the questions and comments when you register for the Zoom meeting. Our office staff will then be able to set it up in advance and guide you through the process on the day of the meeting. It’s quite straightforward to set up and we hope it will enable more of you to join us.

Getting used to Zoom

It doesn't seem likely we'll be able to resume face-to-face meetings for a while yet, so we're continuing our virtual meetings on Zoom (as we know how important patient to patient contact is for everyone.) Even when face-to face meetings resume, we aim to maintain some virtual meetings as well, as these have attracted new members who had not come to face-to-face meetings previously. 

Many patients have already embraced Zoom (or something similar) in order to stay in touch with family members during the lockdown. If you haven't, please contact us.  If you are a first time user of video call – please don’t worry as we will sort out any technical issues at the start of each meeting.

If you have not contacted the MDS UK Patient Support Group before and would like to receive a full Patient Information Pack, please contact our Main Office.